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HomeOpinionUnreasonable complainant status "dystopian"

Unreasonable complainant status “dystopian”

Casey complaints register

What sort of dystopian world are we living in when our local Casey Council has an Unreasonable Complainant Conduct Register! (Star news “What is Unreasonable” 7 August).

I read with alarm the article about the treatment of Jillian, a concerned citizen trying to raise issues with Casey Council.

She was placed under this UCC register after having the temerity to contact the councillors and council executive five times in a week.

Perhaps her repeated emails (which appear to have been perfectly reasonable) indicate a lack of response from her elected representatives and staff.

I can sympathise with her frustration.

After all, don’t we all want to be heard!

I served as a local councillor in the 90’s in another area of Melbourne.

I constantly received, and responded to calls and requests from local constituents.

That was what I had signed up for.

In those days we received a stipend of $2,000.

It’s a lot more now and local councillors should be available and responsive, and council meetings should be a forum for listening to local resident’s concerns in a respectful and democratic manner.

Jillian, I share your frustration and on your behalf feel outraged by this Unreasonable Revolting Register.

Margaret Edwards, Berwick

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