Forum to offer complaints advice

A FREE community forum has organised for 2 March in Wonthaggi.
Bass MP Ken Smith said he supported the forum after the majority of issues raised by visitors to his office in recent months have been related to energy, water or telecommunications.
“This free forum open to every member of the public is a timely meeting which will be informative and accessible to everyone,” Mr Smith said.
The offices of the Energy and Water Ombudsman and the Telecommunications Industry Ombudsman have accepted an invitation to attend and if either Ombudsman is unable to attend, representatives from their offices will be present.
Representatives from Consumer Affairs Victoria will also be present and, along with members from the EWOV and TIO, will be available after the presentation to meet with those present to answer questions, give advice and hand out relevant information.
“It is not very often that a community forum such as this can be organised in the Bass Coast due to distance and the availability of all organisations involved.
“My congratulations go to the BCAED for making such a forum available,” he said.
“Many people have recently been scammed, received numerous telemarketing calls or door-to-door sales people trying to coerce householders into changing energy or telephone providers.
“They are generally not welcome and in some cases are rude and aggressive to the householder,” he said.
Those who wish to attend the forum, which is being held at the Bass Coast Adult Education Centre at 239 White Road Wonthaggi, must register with Bill Street on info@basscoastadulted.org.au.
Alternatively phone him on 5672 3115.